Troubleshooting

12 articles in this collection
Written by Jordi Giménez

I get an error: "Logcat process has exited prematurely, restarting it in 5 minutes to continue delivering the logs. During this time logs will not be collected"

What is causing this error message?

Written by Jordi Giménez
Updated over a week ago

Device name is missing in iOS

Written by Jordi Giménez
Updated over a week ago

I can not log in with the error "OTP code provided is invalid, maybe expired"

Written by Jordi Giménez
Updated over a week ago

Support Business Hours

Written by Jordi Giménez
Updated over a week ago

How can I set a password if I created the account using Github login?

Written by Jordi Giménez
Updated over a week ago

I am not a developer, what do I need to start using Bugfender?

Written by Jordi Giménez
Updated over a week ago

Crash Reporting troubleshooting

Written by Jordi Giménez
Updated over a week ago

Application crashes after installing Bugfender iOS SDK for the first time

Common errors and how to fix them

Written by Jordi Giménez
Updated over a week ago

Why do I see extra logs in Android?

About automatic logcat and UI logs

Written by Jordi Giménez
Updated over a week ago

Do you have a status page?

Written by Jordi Giménez
Updated over a week ago

Native iOS and Android SDK reference documentation

Written by Jordi Giménez
Updated over a week ago

I am not getting any logs

Here is a list of the most common issues when you find logs missing

Written by Jordi Giménez
Updated over a week ago