Troubleshooting
12 articles
Written by Jordi Giménez

I get an error: "Logcat process has exited prematurely, restarting it in 5 minutes to continue delivering the logs. During this time logs will not be collected"
What is causing this error message?
Written by Jordi Giménez. Updated over a week ago
Device name is missing in iOS

Written by Jordi Giménez. Updated over a week ago
I can not log in with the error "OTP code provided is invalid, maybe expired"

Written by Jordi Giménez. Updated over a week ago
Support Business Hours

Written by Jordi Giménez. Updated over a week ago
How can I set a password if I created the account using Github login?

Written by Jordi Giménez. Updated over a week ago
I am not a developer, what do I need to start using Bugfender?

Written by Jordi Giménez. Updated over a week ago
Crash Reporting troubleshooting

Written by Jordi Giménez. Updated over a week ago
Application crashes after installing Bugfender iOS SDK for the first time
Common errors and how to fix them
Written by Jordi Giménez. Updated over a week ago
Why do I see extra logs in Android?
About automatic logcat and UI logs
Written by Jordi Giménez. Updated over a week ago
Do you have a status page?

Written by Jordi Giménez. Updated over a week ago
Native iOS and Android SDK reference documentation

Written by Jordi Giménez. Updated over a week ago
I am not getting any logs
Here is a list of the most common issues when you find logs missing
Written by Jordi Giménez. Updated over a week ago