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Troubleshooting

Troubleshooting

12 articles
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Written by Jordi Giménez

I get an error: "Logcat process has exited prematurely, restarting it in 5 minutes to continue delivering the logs. During this time logs will not be collected"

What is causing this error message?
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Written by Jordi Giménez. Updated over a week ago

Device name is missing in iOS

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Written by Jordi Giménez. Updated over a week ago

I can not log in with the error "OTP code provided is invalid, maybe expired"

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Written by Jordi Giménez. Updated over a week ago

Support Business Hours

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Written by Jordi Giménez. Updated over a week ago

How can I set a password if I created the account using Github login?

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Written by Jordi Giménez. Updated over a week ago

I am not a developer, what do I need to start using Bugfender?

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Written by Jordi Giménez. Updated over a week ago

Crash Reporting troubleshooting

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Written by Jordi Giménez. Updated over a week ago

Application crashes after installing Bugfender iOS SDK for the first time

Common errors and how to fix them
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Written by Jordi Giménez. Updated over a week ago

Why do I see extra logs in Android?

About automatic logcat and UI logs
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Written by Jordi Giménez. Updated over a week ago

Do you have a status page?

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Written by Jordi Giménez. Updated over a week ago

Native iOS and Android SDK reference documentation

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Written by Jordi Giménez. Updated over a week ago

I am not getting any logs

Here is a list of the most common issues when you find logs missing
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Written by Jordi Giménez. Updated over a week ago