Startup plan (legacy)
The Startup plan was similar to the current Basic 1M plan. It featured:
1M logs/day
7-day Log Retention
1 Team Member
2 Apps
Crash Reporting
The Basic 1M plan is different from the Startup plan (legacy) in these ways:
Basic plans come in different sizes, ranging from 500K logs/day to 20M logs/day, whilst the Startup plan (legacy) was only available in 1M logs/day size
Basic plans can be used to sign a GDPR DPA
Basic plans include unlimited members instead of 1
Basic plans include unlimited apps instead of 2
Basic plans do not include In-App User Feedback
Business plan (legacy)
The Business plan was similar to the current Pro 5M plan. It featured:
5M logs/day
30-day Log Retention
Unlimited Team Members
Unlimited Apps
Crash Reporting
User Feedback Collection
GDPR DPA
Log archival to Amazon S3
Crashes/Issues/User Feedback Webhooks
The Pro 5M plan is different from the Business plan (legacy) in these ways:
Pro plans come in different sizes, ranging from 1M logs/day to 20M logs/day, whilst the Business plan (legacy) was only available in 5M logs/day size
Pro plans include support for app-specific permissions in the team, Business (legacy) did not
Pro plans include API Access, Business (legacy) did not
Pro plans are available for On-Premises installation, Business (legacy) did not
Premium plan (legacy)
The Premium plan was similar to the Business plan (legacy) with the difference that 30M logs were included. Today's equivalent would be the Premium 30M plan.
The Premium 30M plan is different from the Premium plan (legacy) in the following ways:
Premium plans come in different sizes, starting from 20M logs/day to any number of logs, whilst the Premium plan (legacy) was only available in 30M logs/day size
Premium plans include IP Address allow listing
Premium plans allow SSO with SAML
Premium plans include SLA Guarantees
Premium plans are available in more sizes and include Volume Discounts
Premium plans include Priority Support
Premium plans process your logs in an ISO 27001 Certified Datacenter
Premium plans allow for Purchase Order Billing
Premium plans allow for Single Tenant Instances in your designated geographic location
Premium plans allow for Custom Terms
Legacy plan availability
Legacy plans are not available for purchase anymore, although existing customers with one of these plans can keep using them for as long as they want. Existing customers wishing to change plans need to choose one of the currently available plans. Once a new plan has been contracted it is not possible to go back to a legacy plan.