Bugfender is a write-only pipeline, meaning once written, logs are never deleted. Logs are automatically expunged until they fall out of the retention period.
Logs for development purposes
You may want to separate your development from your production logs. In order to do that, you can create multiple "apps" in Bugfender, with different App Keys, that you can exchange with conditional compilation.
Some of our customers even separate further depending on their release process, they might have UAT logs, integration logs, etc.
Deleting logs for compliance reasons
Users who have signed a Data Processing Agreement with us can contact our support to delete logs.