Bugfender is a write-only pipeline, meaning once written, logs are never deleted. Logs are automatically expunged until they fall out of the retention period.
Logs for development purposes
You may want to separate your development from your production logs. In order to do that, you can create multiple "apps" in Bugfender, with different App Keys, that you can exchange with conditional compilation.
Some of our customers even separate further depending on their release process, they might have UAT logs, integration logs, etc.
Deleting all logs for an app
If you do not longer want the logs of an app, or you want to start over from scratch, you can delete the app in Bugfender and create it again. You will get a different App Key that you will need to replace in your code.
Deleting logs for compliance reasons
Users who have signed a Data Processing Agreement with us can contact our support to delete logs.
Deleting logs and quotas
Deleted logs still count against your daily quota.