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Is there any limit on the number of devices?
Is there any limit on the number of devices?
Jordi Giménez avatar
Written by Jordi Giménez
Updated over a year ago

Yes, starting April 13th, 2023, Bugfender introduced a limit of devices that can be linked to a team for each plan, to avoid the case of accounts making lots of API calls and storage of statistics, but sending little or no logs.

We're introducing these limits only to prevent edge cases on our pricing plans based on number of logs sent, because we bear other expenses that are not billed, such as customer support, computing for API calls, and storage of statistics. Most accounts should not be impacted.

The following limits apply:

  • Bugfender Basic 100K: 10.000 devices

  • Bugfender Basic 500K: 50.000 devices

  • Bugfender Basic 1M: 100.000 devices

  • Bugfender Basic 5M: 500.000 devices

  • Bugfender Basic 10M: 1.000.000 devices

  • Bugfender Basic 15M: 1.500.000 devices

  • Bugfender Basic 20M: 2.000.000 devices

  • Bugfender Basic 25M: 2.500.000 devices

  • Bugfender Basic 30M: 3.000.000 devices

  • Bugfender Basic 40M: 4.000.000 devices

  • Bugfender Basic 50M: 5.000.000 devices

  • Bugfender Pro 1M: 100.000 devices

  • Bugfender Pro 5M: 500.000 devices

  • Bugfender Pro 10M: 1.000.000 devices

  • Bugfender Pro 15M: 1.500.000 devices

  • Bugfender Pro 20M: 2.000.000 devices

  • Bugfender Pro 25M: 2.500.000 devices

  • Bugfender Pro 30M: 3.000.000 devices

  • Bugfender Pro 40M: 4.000.000 devices

  • Bugfender Pro 50M: 5.000.000 devices

  • Bugfender Pro 100M: 10.000.000 devices

  • Bugfender Pro 200M: 20.000.000 devices

  • Bugfender Pro 300M: 30.000.000 devices

  • Bugfender Pro 400M: 40.000.000 devices

  • Bugfender Pro 500M: 50.000.000 devices

If you reach this limit, our team will contact you to choose the best plan that suits your needs.

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