Audit log event description | Bugfender Help Center

For certain actions concerning an account, or personal or otherwise sensitive data, logs are stored with useful information such as:

Time: the time when the action took place
IP Address: IP address of the user
User ID: user information such as name and email (with "sudo" in the end, if done by customer support)
Event Type: the code of the event
Resource ID: event-related information such as user, app, team, or device IDs
Details: additional event information such as contents that were updated, action, and filters used in action

Event Type	Resource ID	Description	Details
`user.register`	`user:`userID	the user signed up	`userEmail` or "github:github"
`user.login`	`user:`userID	the user logged in	`userEmail` or "saml:saml" or "github:github" (",2FA" in the end if 2fa login)
`user.logout`	`user:`userID	the user logged out	-
`user.passwordreset`	`user:`userID	the user reset their password	-
`user.2fa.securitykey.add`	`user:`userID	2-factor-authentication "security key" was added	`keyID`
`user.2fa.securitykey.remove`	`user:`userID	2-factor-authentication "security key" was removed	`keyID`
`user.2fa.totp.enable`	`user:`userID	2-factor-authentication "Time-based one-time password" was enabled	-
`user.2fa.totp.disable`	`user:`userID	2-factor-authentication "Time-based one-time password" was disabled	-
`user.2fa.sms.enable`	`user:`userID	phone number was attached to the account	`phoneNumber`
`user.2fa.sms.disable`	`user:`userID	phone number was detached from the account	-
`team.members.remove`	`team:`teamID	a member was removed from the team	`userID`
`team.members.remove`	`app:`appID	a member was removed from a specific app inside the team	`userID`
`team.members.invite`	`team:`teamID	a member was invited to the team	"`userEmail`(`role`)"
`team.members.invite`	`app:`appID	a member was invited to a specific app inside the team	"`userEmail`(`role`)"
`team.members.join`	`team:`teamID	someone accepted an invite and became a member of the team	-
`team.members.role`	`app:`appID`:user:`userID	the role of a member in an app was changed	`role`
`team.members.role`	`team:`teamID`:user:`userID	the role of a member in a team was changed	`role`
`team.plan.change`	`team:`teamID	the team plan was upgraded or downgraded	`planName`
`device.search`	`app:`appID	a search was done in the "DEVICE CONFIG" tab	json of the device filter
`device.log.search`	`app:`appID	a device search done in the "LOGS" tab (Per Device Mode)	json of the device log filters
`device.log.search`	`app:`appID`:device:`deviceID	a device log search was done in the "LOGS" tab (Per Device Mode)	json of the device log filters
`device.log.search`	`app:`appID`:device:*`	a search was done over all devices in the "LOGS" tab (All Logs Mode)	json of the device log filters
`device.log.enabled`	`app:`appID`:device:`deviceID	enabled or disabled logging for a specific device in the "DEVICE CONFIG" tab	"enabled" or "disabled"
`device.log.enabled`	`app:`appID`:device:multiple`	enabled or disabled logging for multiple devices in the "DEVICE CONFIG" tab	json of the filter used to select multiple devices, and an 'Action' field that holds: "enabled" or "disabled"
`device.data.erasure`	`app:`appID`:device:`deviceID	a device was blocked or unblocked (after blocking, erasure happens in the background)	"blocked" or "unblocked"

Activity log retention

We retain activity logs for 1 year.