If you’ve ever been involved in the development process of a mobile application, you may have come across a scenario where you or your developers weren’t able to reproduce a bug that some of your customers were experiencing.

To resolve such issues, you’d normally need to connect the problematic device to your development machine via USB. But how could you possibly solve this issue if the customer experiencing is far away, maybe on the other side of the planet?

Bugfender solves this issue by providing live access to the remote device’s debug log console.