In the lists of sessions and devices you can search for logs. The search will return the devices and sessions that for which the log contents or the device associated data match the search terms.

In order to do advanced searches, here are a couple of tips on how search terms work:

  • By default, search terms are used in an OR operation. For example, if you type Mike Smith, you will see search results for Mike OR Smith.
  • You can specify the AND operator if you want, for example Mike AND Smith.
  • You can use quotes to search for a exact phrase, such as "Mike Smith".
  • Search is case-insensitive, MIKE SMITH will produce the same results as mike smith.
  • You will need quotes for phrases containing symbols, that's the case for e-mail addresses, for example. Use quotes as in "", for example.

If you want to know more about the search syntax, you can check all the details in the Apache Lucene Syntax documentation.

Date Range

It's quite common that you want to perform a search to find sessions on a given date range, probably because you know a problem happened on a specific date. To do this you can do a search using the time  operator with the following format:

time:[2017-02-27T18:28-08:00 TO 2017-02-27T18:30-08:00] 

This will return you all the sessions that have some log between the two dates. As you can see you can specify the date on your own timezone. 

Device associated data search

Bugfender automatically creates an ID for each device, but you can also attach custom key-values to a device. If you want to perform a search only on the device id or the device custom data you can specify the value: prefix operator to search in the values of the key-value pairs. For example, if you're looking for a user with email


This will search only on the values of the key-value pairs. If you want to search for a specific key-value, you can also do something like:


Device ID

If you are looking for a device and you know its Bugfender ID, you can use the id:  operator, for example:


Device Model

Android users might want to search for a specific device model, for iOS this is done with a dropdown filter but that's not possible in Android because there are thousands of different models, so we have added the option to search a specific model use the model:  operator, for example to search for Samsung Galaxy S6 devices use:


If your search has more than 1,000 results, we will show you only the top 1,000 matches for your search query.

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