Bugfender Issues create trackable items like “tickets” for sessions that contain information for a human being should review.

You can use Issues to:

  • React on a user-triggered action, like a support form being filled.
  • Notify of a failed assertion within your code, like a network request returning an error code.

In order to send an issue:

Bugfender.sendIssue("Something's wrong", "Details of the error here...")

Then, you can see all issues in the Bugfender website:

The good thing about issues is that you can have all your devices disabled and get only the sessions where you detect the error because the sendIssue function sends the logs in any case, it doesn't matter if the device was enabled or not in the site. This can help you to reduce the daily logs your apps send.

Besides being able to check issues at all times in Bugfender, you will also receive a daily e-mail with the top 5 issues. You can also connect the notification to other applications, such as your issue tracker or your team communication tool, via Zapier. With integrations you can send notifications to any Zappier supported application, such as:

  • Slack
  • HipChat
  • Campfire
  • Basecamp
  • Trello
  • Redbooth
  • GitHub
  • BitBucket
  • JIRA
  • Zendesk
  • Intercom
  • Freshdesk
  • And many more...
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